Privacy Policy For Dinox Tech

1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

1.1 Personal Information

• Contact Information: Name, email address, phone number, and billing address provided during account creation, service purchase, or support requests.
• Payment Information: Credit/debit card details, bank account information, or other payment-related data processed through secure third-party payment gateways.
• Account Information: Login credentials, preferences, and other details associated with your Dinox Tech account.

1.2 Non-Personal Information

• Technical Information: IP address, browser type, device information, operating system, and other data collected through cookies or similar technologies.
• Usage Information: Data about your interactions with our website and services, such as pages visited, time spent, and service usage patterns.
• Server Data: Information stored on our servers as part of hosting services, such as website files, databases, and emails, which may contain personal data you upload.

1.3 Information from Third Parties

We may receive information from third-party partners, such as domain registrars or payment processors, to facilitate services like domain registration or billing.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, manage, and maintain hosting, domain, and related services.
• Payment Processing: To process payments securely through third-party payment gateways.
• Customer Support: To respond to inquiries, troubleshoot issues, and provide technical assistance.
• Communication: To send service-related updates, billing reminders, or promotional offers (with your consent, where required).
• Security: To monitor and protect our services against fraud, unauthorized access, or abuse.
• Analytics and Improvement: To analyze usage patterns and improve our website and services.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: With trusted third-party providers (e.g., payment processors, data centers, or support tools) who assist in delivering our services, subject to confidentiality agreements.
• Domain Registration: With domain registrars or ICANN, as required for domain registration, which may make certain details (e.g., registrant name) publicly available via WHOIS databases unless privacy protection is enabled.
• Legal Obligations: When required by law, court order, or government authority to disclose information.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Storage and Security

• Storage: Your data is stored on secure servers located in India or other jurisdictions, depending on the service. Server data (e.g., website files) is stored as per your hosting plan.
• Security Measures: We implement industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
• Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Server data is retained based on your hosting plan and may be deleted upon service termination unless otherwise requested.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. You can manage cookie preferences through your browser settings. Types of cookies we use include:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: To track usage and improve services.
• Marketing Cookies: For personalized advertisements, used only with your consent.

6. Your Rights

Under the DPDP Act, 2023, and other applicable laws, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
• Objection: Object to certain data processing activities, such as marketing communications.
• Data Portability: Request transfer of your data to another service provider, where feasible.

To exercise these rights, contact us at [insert contact email]. We will respond within the timeframes prescribed by law.

7. Third-Party Links

Our website or services may contain links to third-party websites, such as payment gateways or domain registrars. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

8. International Data Transfers

If you are located outside India, your data may be transferred to and processed in India or other jurisdictions where our servers or service providers are located. We ensure such transfers comply with applicable data protection laws.